Shipping policy
Shipping Information:
Standard Shipping:
We provide standard shipping for all orders within India. Typically, standard shipping takes 7 business days for delivery. Please bear in mind that delivery times may vary based on your location.
Order Processing:
Orders are usually processed and shipped within 7 business days of being placed. Orders made on weekends or holidays will be processed on the next business day.
Tracking Your Order:
Once your order has been dispatched, we will send you a shipping confirmation email containing your unique order ID and a direct link to track your package. Your order ID is a reference number that helps us identify your specific purchase quickly.
Returns & Exchanges:
We want you to be completely satisfied with your purchase. If, for any reason, you are not satisfied, we offer returns and exchanges within 7 days of purchase. The item must be unused, in its original packaging, and in the same condition as when you received it to be eligible for return or exchange.
To initiate a return or exchange, please contact our customer service team within 7 days of receiving your order at info@monkeyfunky.in . Remember to include your order number and the reason for the return or exchange in your message.
Refunds:
Upon receipt and inspection of your return, we will process your refund to the original payment method. Please allow 7 business days for the refund to reflect in your account.
Exchanges:
Should you wish to exchange an item for a different size, color, or style, please contact our customer service team to arrange the exchange. Exchanges are subject to product availability.
Return Shipping:
Return shipping costs are the responsibility of the customer unless the return is due to a defective or incorrect item received. We recommend using a trackable shipping method for returns to ensure safe arrival. Please note that we cannot guarantee receipt of your returned item without tracking.
Where should I self-ship the returns?
In case your pincode is non-serviceable for a reverse pick up, you’ll have courier the product(s) to the following address:
AARIA APPAREL PVT. LTD.
Shop no 12, Madhav Complex, Near Ratri Bazar,
Vithhal Udhyognagar, Anand
Gujarat – 388001